PlayBook may be unable to connect to WiFi network using EAP-TLS where a username is not required

Article ID: KB30194

Type: Support Content

Last Modified: 03-19-2012


Product(s) Affected:

  • BlackBerry PlayBook tablets
  • BlackBerry® PlayBook™ OS 2.0
  • DT 3163452
Currently the design of the BlackBerry PlayBook requires a username field for a Wi-Fi® profile that uses EAP-TLS authentication. In some enviornments, a username is not required as part of the authentication and the BlackBerry PlayBook may be unable to connect to the network in this situation.
This is a previously reported issue that has been escalated internally to our development team. No resolution timeframe is currently available.


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