- BlackBerry® Device Software 5.0
- Yahoo!® Messenger for BlackBerry® smartphones 18.104.22.168
- Windows Live™ Messenger for BlackBerry® smartphones 22.214.171.124
After updating one or all of the instant messaging clients (Yahoo! Messenger for BlackBerry smartphones, Windows Live Messenger for BlackBerry smartphones) to version 126.96.36.199, contacts cannot be created or edited when opening the Address Book application.
When adding a contact, the following error may appear on the BlackBerry smartphone:
"Uncaught exception: application net_rim_bb_phone_app(79) is not responding; process terminated."
By downloading, accessing or otherwise using the Knowledge Base documents you agree:
(b) not to copy, distribute, disclose or reproduce, in full or in part any of the documents without the express written consent of RIM.
Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.