BlackBerry Messenger broadcast messages appear in black instead of purple

Article ID: KB31543

Type: Support Content

Last Modified: 05-25-2012

 

Product(s) Affected:

  • BlackBerry 7 OS and earlier
  • BlackBerry Messenger for BlackBerry smartphones
CollapseEnvironment
  • BlackBerry® 7.1
  • BlackBerry® Messenger 6.2.0.44
  • DT 3547161
CollapseOverview

When a broadcast message is sent out to a BBM™ contact list that contains more than one line plus a hyperlink, the broadcast message will appear in black text.

CollapseResolution

This is a previously reported issue that is being investigated by our development team. No resolution time frame is currently available.

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