"Synchronization Error Redemption is not installed." occurs when synchronizing organizer data

Article ID: KB31987

Type: Support Content

Last Modified: 06-25-2012

 

Product(s) Affected:

  • BlackBerry Desktop Software 7.0
CollapseEnvironment
  • BlackBerry® Desktop Software 7.0.0.59
  • DT 4393264
CollapseOverview
Synchronization Error Redemption is not installed. occurs when synchronizing organizer data using BlackBerry Desktop Software 7.0.0.59.
CollapseResolution
This is a previously reported issue that is being investigated by our development team. A resolution is currently unavailable.

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