- BlackBerry Desktop Software 7.0
- Windows 7
When launching Blackberry Desktop Software the following message appears:
BlackBerry Software has stopped working. A problem caused the program to stop working.
Additionally the Windows Application Event viewer display message:
Log Name: Application
Source: Application Error
Date: 7/16/2012 12:00:00 PM
Event ID: 1000
Task Category: Application Crashing Events
Faulting application name: Rim.Desktop.exe, version: 18.104.22.168, time stamp: 0x4fb555d4
Faulting module name: wmp.dll, version: 12.0.7601.17514, time stamp: 0x4ce7ba7f
Exception code: 0xc0000005
Fault offset: 0x00457815
Faulting process id: 0x1200
Faulting application start time: 0x01cd63b6c3046fc7
Faulting application path: C:\Program Files\Research In Motion\BlackBerry Desktop\Rim.Desktop.exe
Faulting module path: C:\Windows\system32\wmp.dll
Report Id: 02564eb9-cfaa-11e1-828b-485b39f5cb00
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