"Error: COLTransBase::MoveFirstSummaryRecord: Unable to move to first or next row' is encountered when synchronizing calendar data with Desktop Software

Article ID: KB32537

Type: Support Content

Last Modified: 02-07-2013

 

Product(s) Affected:

  • BlackBerry Desktop Software 7.1
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  • BlackBerry Desktop Software 7.1
  • DT 5868446
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When performing a calendar synchronization with Desktop Software 7.1 the following error is encountered:

ERROR: COLTransBase::MoveFirstSummaryRecord: Unable to move to first or next row

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This is a previously reported issue that is being investigated by our development team. A resolution is currently unavailable.

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