PlayBook: Install Error : [0004] when installing applications from App World

Article ID: KB32632

Type: Support Content

Last Modified: 09-10-2012

 

Product(s) Affected:

  • BlackBerry PlayBook tablet
  • BlackBerry World for BlackBerry PlayBook
CollapseEnvironment
  • BlackBerry Playbook tablet OS 1.0
  • BlackBerry App World for BlackBerry PlayBook
CollapseOverview

When installing an application from App World on a BlackBerry PlayBook running 1.0.x software, the error message Install Error : [0004] There was a problem during installation. Please try again. occurs

CollapseCause
The software currently installed on the BlackBerry PlayBook is not updated to the latest version
CollapseResolution
Upgrade the BlackBerry PlayBook to the latest software version available by following  KB26152

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