- BlackBerry 7
- BlackBerry Enterprise Server
- DT 5947186
Prior to performing the steps listed below perform a full backup the BlackBerry smartphone by following KB12487
By downloading, accessing or otherwise using the Knowledge Base documents you agree:
(b) not to copy, distribute, disclose or reproduce, in full or in part any of the documents without the express written consent of RIM.
Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.