- BlackBerry Enterprise Server 5.0 SP3
- BlackBerry App World
- DT 6111293
After an upgrade to the BlackBerry App World application on BlackBerry smartphones that have been activated on a BlackBerry Enterprise Server configured to use the BlackBerry Balance technology, BlackBerry App World will not start and will display the following error:
uncaught exception: no application instance
By downloading, accessing or otherwise using the Knowledge Base documents you agree:
(b) not to copy, distribute, disclose or reproduce, in full or in part any of the documents without the express written consent of RIM.
Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.