Contacts are missing avatars in BlackBerry Messenger for BlackBerry 10

Article ID: KB33495

Type: Support Content

Last Modified: 01-30-2013


Product(s) Affected:

  • BlackBerry 10
  • BlackBerry Messenger
  • BlackBerry 10 OS
  • PR 274595
Some contacts are not displaying avatars, these contacts are confirmed to have an avatar set and are showing properly for other BlackBerry users.
This is a previously reported issue that is being investigated by our development team. No resolution time frame is currently available.

Delete the contact and re-add.


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