- BlackBerry 10 smartphones
- JI 377963
When using a wall charger with the BlackBerry 10 smartphone, it does not charge and no charging indicator is displayed on the screen.
This issue can occur if the charging cable has not established a valid connection or if the cable is inserted slowly (partially inserted, pause 1 second or more, then completely inserted).
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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.