"There are no services to connect to on this device" displayed when the BlackBerry 10 smartphone attempts to connect to the BlackBerry PlayBook tablet via Bluetooth

Article ID: KB33660

Type: Support Content

Last Modified: 09-05-2013

 

Product(s) Affected:

  • BlackBerry 10 OS
  • BlackBerry PlayBook tablet
CollapseEnvironment
  • BlackBerry 10 smartphones
  • BlackBerry PlayBook tablet
CollapseOverview

When attempting to pair the BlackBerry 10 smartphone with the BlackBerry PlayBook tablet via Bluetooth, the pairing completes successfully, but the devices cannot connect. The following error is displayed:

There are no services to connect to on this device

When attempting to initiate connection from BlackBerry PlayBook, the Connect Device button is grayed out.

CollapseResolution

Download and install BlackBerry Bridge on the BlackBerry 10 smartphone and initiate the connection through the BlackBerry Bridge application.

BlackBerry Bridge can be downloaded through BlackBerry World on the BlackBerry 10 smartphone.

Disclaimer

By downloading, accessing or otherwise using the Knowledge Base documents you agree:

   (a) that the terms of use for the documents found at www.blackberry.com/legal/knowledgebase apply to your use or reference to these documents; and

   (b) not to copy, distribute, disclose or reproduce, in full or in part any of the documents without the express written consent of RIM.


Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.