SMS and calendar appointments show one hour ahead of the BlackBerry smartphone time

Article ID: KB33981

Type: Support Content

Last Modified: 03-26-2013

 

Product(s) Affected:

  • BlackBerry 10
  • Z10
CollapseEnvironment
  • BlackBerry 10 OS
  • DT 6579550
CollapseOverview

When using Saskatchewan (-6) as the Time Zone, the BlackBerry smartphone shows the correct time, however SMS and calendar appointments are one hour ahead.

CollapseCause
This is caused by the time zone not using Daylight Saving Time.
CollapseResolution
This is a previously reported issue that is being investigated by our development team. No resolution time frame is currently available.
CollapseWorkaround

Select Mountain (-7 GMT) as the Time Zone on the smartphone using these steps:

  1. Open the Settings application.
  2. Select Date and Time.
  3. Change the Time Zone to Mountain Time (-7).

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