BlackBerry Z10 smartphone reboots randomly during normal usage

Article ID: KB34039

Type: Support Content

Last Modified: 09-25-2013


Product(s) Affected:

  • BlackBerry Z10
  • BlackBerry Z10 smartphone
  • BlackBerry 10 OS versions,, and
  • DT 7053652
  • PR 321595
  • DT 6869108
During normal usage, the BlackBerry Z10 smartphone restarts on its own.
Upgrade to BlackBerry 10 OS version or later if available.


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