BlackBerry Maps voice navigation audio cannot be heard through a Bluetooth car kit when using the BlackBerry 10 smartphone

Article ID: KB34068

Type: Support Content

Last Modified: 08-07-2013


Product(s) Affected:

  • Z10
  • Q10
  • BlackBerry Z10 smartphone
  • BlackBerry Q10 smartphone
  • BlackBerry Maps
  • PR 287904
  • DT 6757789
BlackBerry Maps turn-by-turn voice navigation audio does not route through a Bluetooth car kit when using the BlackBerry 10 smartphone. Other Bluetooth audio in BlackBerry maps appear to function properly.
This is a previously reported issue that is being investigated by our development team. No resolution time frame is currently available.
Turn off Bluetooth and use the speaker on the smartphone.


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