- BlackBerry 10 smartphones
- BlackBerry World
- JI 359248
Purchased applications within BlackBerry World are not available for download. The following error appears when attempting to download the application after purchase:
Payment error. BlackBerry World is having trouble connecting to the BlackBerry World server. Verify your connections and try again.
Though the application is not available for download, the purchase is still registered and charged to the payment provider. The application may also inadvertently be purchased multiple times, as the
system is unaware that the application has already been purchased.
This is a previously reported issue that is being investigated by our development team. No resolution time frame is currently available.
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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.