How to invite a new contact using BBM for Android and iPhone

Article ID: KB35059

Type: Support Content

Last Modified: 12-20-2013

 

Product(s) Affected:

  • BBM for Android
  • BBM for iPhone
Jump to: Environment | Overview
CollapseEnvironment
  • BBM for Android
  • BBM for iPhone
  • iPad
  • iPod touch
CollapseOverview

There are four methods that can be used to invite a contact using BBM for Android and iPhone:

  • Invite by Barcode
  • Invite by PIN
  • Invite by Email
  • Invite by SMS

All methods can be accessed by completing the following steps:

  1. Open BBM.
  2. Tap the More button (3 vertical dots).
  3. Tap Invite to BBM and choose the desired invite method:
    • Invite by Barcode - This method requires both devices to have BBM already installed. One person will tap Invite by Barcode, the other will tap Show My Barcode. Scanning the barcode completes the invite process.
    • Invite by PIN - This method requires both devices to have BBM already installed and one device's PIN. One person will select Invite by PIN, enter the other device's PIN, and tap Send. Accepting the invite on the other device completes the process.
    • Invite by Email - This method will send an email message to the specified address which contains a link to either install BBM or initiate an invite back to the requester (see below for specific instructions).
    • Invite by SMS - This method will send an SMS message to the specified address which contains a link to either install BBM or initiate an invite back to the requester (see below for specific instructions).

Invite by Email or SMS using BBM for Android:

Initiating Invite:

  1. Open BBM.
  2. Tap the More button (3 vertical dots) > Invite to BBM > Invite by Email or SMS
  3. Enter the desired email address or mobile phone number and tap Send.

Completing Invite:

Note: For steps to complete Email and SMS based invitations sent from BlackBerry smartphones to BBM for Android and iPhone, see KB35252.

  1. Locate the email or SMS message with the subject BBM Invitation from BBM User.
  2. Select the www.pin.bbm.com/PIN link within the message.
  3. If BBM is not already installed, open the link via the browser and there will be a prompt to download and install BBM. Once installed, select the above link again and open the link via BBM to complete the invite process.
  4. If BBM is already installed select the link and open the link via BBM to complete the invite process.

Invite by Email or SMS using BBM for iPhone:

Initiating Invite:

  1. Open BBM.
  2. Tap the More button (3 vertical dots) > Invite to BBM > Invite by Email or SMS.
  3. Enter the desired email address or mobile phone number and tap Send.

Completing Invite:

Note: For steps to complete Email and SMS based invitations sent from BlackBerry smartphones to Android devices, iPhone, or cellular enabled iPad, see KB35252.

  1. Locate the email or SMS message with the subject BBM Invitation from BBM User.
  2. Select the www.pin.bbm.com/PIN link within the message.
  3. If BBM is not already installed, open the link and there will be a prompt to download and install BBM. Once installed, select the above link again and open the link via BBM to complete the invite process.

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