Contact Group (PDL) member distribution type is honoured when group has been assigned to CC or BCC rather than the author's choice on the BlackBerry smartphone

Article ID: KB35164

Type: Support Content

Last Modified: 10-02-2013

 

Product(s) Affected:

  • BlackBerry Enterprise Server for Novell GroupWise
CollapseEnvironment
  • BlackBerry Enterprise Server for Novell GroupWise v5.0
  • DT 8019055
CollapseOverview

When composing an email message on the BlackBerry smartphone to a recipient, if adding a group to BCC, all members of that group will appear in the message according to group disposition of TO, CC or BCC rather than all in the BCC field after being sent to the recipient.

CollapseCause

The group distribution type is overriding the author's intent to have the entire group membership assigned as BCC, unless the group member already has the BCC disposition assigned in the personal group.

CollapseResolution
This is a previously reported issue that is being investigated by our development team. No resolution time frame is currently available.
CollapseWorkaround

Modify the group member distribution type to match that of the intended disposition prior to composing an email message and including the group in the CC or BCC field on the BlackBerry smartphone.

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