BAS email pending count is reset to 0 after a BlackBerry Enterprise Server for IBM Domino restart or failover

Article ID: KB35226

Type: Support Content

Last Modified: 10-17-2013


Product(s) Affected:

  • BlackBerry Enterprise Server for IBM Lotus Domino
Jump to: Environment | Overview
  • BlackBerry Enterprise Server for IBM Domino 5.0.4

In the BAS, under BlackBerry Solution topology > BlackBerry Domain > Component view > Email > View, the Pending Data packets do not match what is in the MAGT log.

When the BlackBerry Enterprise Server task is restarted or when a failover occurs, the Pending Data packets are reset to 0.

This is by design and working as expected.


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