BAS email pending count is reset to 0 after a BlackBerry Enterprise Server for IBM Domino restart or failover

Article ID: KB35226

Type: Support Content

Last Modified: 10-17-2013

 

Product(s) Affected:

  • BlackBerry Enterprise Server for IBM Lotus Domino
Jump to: Environment | Overview
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  • BlackBerry Enterprise Server for IBM Domino 5.0.4
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In the BAS, under BlackBerry Solution topology > BlackBerry Domain > Component view > Email > View, the Pending Data packets do not match what is in the MAGT log.

When the BlackBerry Enterprise Server task is restarted or when a failover occurs, the Pending Data packets are reset to 0.

This is by design and working as expected.

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