- BBM for Android version 22.214.171.124
- Android 4.0.4
- Sony Xperia miro ST23i
- JI 6442
When attempting to select a new BBM display picture or avatar in BBM for Android from the Android file system, the following error message is displayed:
Unfortunately, BBM has stopped.
The BBM display picture can be selected from the included BBM sample pictures without any issues.
Use one of the built in sample pictures which are bundled with BBM for Android by completing the following steps:
- Open BBM for Android and tap the top banner to access the My Profile screen.
- Tap the current display picture beside the PIN.
- Tap Replace Picture > Sample Picture.
- Tap the desired picture, then tap the Back button twice.
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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.