- BlackBerry Enterprise Service 10 version 10.1
- Universal Device Service
- DT 8174748
During the configuration of Permitted devices under the Universal Device Service Administration Console setting for Activation Defaults, recent iOS or Android versions cannot be found in the list. Furthermore, if iOS unknown/iOS other or Android OS other/unknown or All is not chosen, newer device versions are unable to activate to the BlackBerry Enterprise Service 10 with the following error in the CORE logs:
WARN,"2013-10-11 10:42:58,002",20,0,"a7580d84-2c2d-4280-b25c-fd3b7d44a22f","User CheckActivation : The device activation with OS id '2' is not allowed."
This error is further explained in KB32150.
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