- BlackBerry Messenger
- BlackBerry 10 smartphones
- JI 525569
When a voice note is sent to multiple users in a multi-person BlackBerry Messenger chat, the voice note appears as being sent several times on the sender's BlackBerry 10 smartphone
even though it is only sent once to each recipient.
When in a multi-person BlackBerry Messenger chat, each voice note transfer is unique as it will be sent to different recipient PIN numbers. Therefore, the file transfer appears as being
sent multiple times when in reality it is sent only once to each recipient.
This is a previously reported issue that is being investigated by our development team. No resolution time frame is currently available.
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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.