Overview of BBM Protected

Article ID: KB35648

Type: Support Content

Last Modified: 06-18-2014

 

Product(s) Affected:

  • Porsche Design P'9982 Smartphone from BlackBerry
  • Z30
  • Z10
  • Q10
  • Q5
  • BBM for BlackBerry 10
  • BlackBerry Enterprise Service 10
  • BlackBerry 7 OS and earlier
  • BlackBerry Messenger for BlackBerry smartphones
Jump to: Environment | Overview
CollapseEnvironment
  • BBM Protected
  • BlackBerry Enterprise Service 10 version 10.2.2 and later
  • BlackBerry Enterprise Server 5.0
  • BlackBerry 10 smartphones
  • BBM for BlackBerry 10
  • BlackBerry 6 to 7.1
  • BlackBerry Messenger for BlackBerry smartphones
CollapseOverview

Interested in BBM Protected?  Sign up here to have a BlackBerry sales representative contact you.

What is BBM Protected

BBM Protected uses public encryption standards to digitally sign and encrypt messages in order to establish secure communications between users. BBM Protected works seamlessly within BBM, to allow users to message their friends and family with default BBM encryption at the same time as they message their sensitive contacts with enhanced encryption. BBM Protected uses FIPS 140-2 certified cryptographic libraries to ensure that BBM Protected satisfies the security requirements for protecting unclassified information as defined by the Federal Information Processing Standards. BBM Protected meets or exceeds NIST Suite B Cryptography for signing, encrypting and hashing.

Available on BlackBerry Enterprise Server 5 with BlackBerry 6 and later smartphones as well as BlackBerry Enterprise Service 10 version 10.2.2 and later with Regulated Work Space only today. BB10 Balance coming soon http://press.blackberry.com sign up as noted above!

Get all the details at www.blackberry.com/bbmprotected

Purchasing BBM Protected User Licenses

  1. Contact your BlackBerry Account Manager or licensed distributor to order your BBM Protected User Licenses.
  2. After ordering your licenses, you will receive a confirmation email. Click the link in that email to log in to the Account Center.
  3. Claim your licenses and accept the license agreements. After claiming the licenses, you receive an email that confirms the purchase of the licenses. The email also includes a link where you can download files. For example, if you are using BlackBerry Enterprise Server 5, you must download the IT policy pack. You can also download the .bar and .cod files for the BBM app. If the app is not currently installed on BlackBerry devices, you must install it.
  4. If you are using the licenses in a BlackBerry Enterprise Server 5 environment, download the BES5 IT policy pack and import the rules from the policy pack.
  5. Download the .bar and .cod files if you have not previously downloaded and installed the BBM app on devices.
  6. You will then receive an invoice after claiming the licenses. Licenses expire after one year.

Sign up here to have a BlackBerry sales representative contact you.


How to get BBM Protected

If you wish to push the BBM client to users, you can find the appropriate application files for BlackBerry smartphones and BlackBerry 10 smartphones at the BlackBerry Download Center:

 

  • Download BBM for BlackBerry smartphones running BlackBerry 10 OS version 10.2.0 here
  • Download BBM for BlackBerry smartphones running BlackBerry 10 OS version 10.2.1 here
  • Download BBM for BlackBerry smartphones running BlackBerry 6.x and later here

Alternatively BBM can be downloaded from BlackBerry World:

 

  • Download BBM for BlackBerry smartphones running BlackBerry 10 OS here
  • Download BBM for BlackBerry smartphones running BlackBerry 6.x and later here

Download BlackBerry Enterprise Service 10 here


Submit a request for BlackBerry Enterprise Service 10 trial here


For steps to download and install the BlackBerry Enterprise Server 5 IT Policy Pack see KB35988

Documentation links

View the BBM Protected Security Note here

View the BBM Security Note here
View BlackBerry Enterprise Service 10 Security Documents here

Disclaimer

By downloading, accessing or otherwise using the Knowledge Base documents you agree:

   (a) that the terms of use for the documents found at www.blackberry.com/legal/knowledgebase apply to your use or reference to these documents; and

   (b) not to copy, distribute, disclose or reproduce, in full or in part any of the documents without the express written consent of RIM.


Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.