Address book contacts on the BlackBerry 10 smartphone cannot be distinguished between individual GroupWise Address books

Article ID: KB35807

Type: Support Content

Last Modified: 03-11-2014

 

Product(s) Affected:

  • Porsche Design P'9982 smartphone from BlackBerry
  • BlackBerry Z30
  • BlackBerry Z10
  • BlackBerry Q10
  • BlackBerry Q5
CollapseEnvironment
  • BlackBerry 10 smartphones
  • Novell GroupWise Mobility Service 2
  • JI 627895
CollapseOverview
If multiple individual Address books are selected for synchronization through the GroupWise Mobility Service, the user is unable to distinguish the contacts belonging to a specific Address book on the BlackBerry 10 smartphone when viewed in the Contact application.
CollapseResolution
This is a previously reported issue that is being investigated by our development team. No resolution time frame is currently available.

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