March 2014 Daylight Savings Time Update for BlackBerry 7.1 and earlier

Article ID: KB35812

Type: Support Content

Last Modified: 03-24-2014

 

Product(s) Affected:

  • BlackBerry 7 OS and earlier
  • BlackBerry Enterprise Server for Microsoft Exchange
  • BlackBerry Enterprise Server for IBM Lotus Domino
  • BlackBerry Enterprise Server for Novell GroupWise
  • BlackBerry Enterprise Server Express for Microsoft Exchange
  • BlackBerry Enterprise Server Express for IBM Lotus Domino
  • BlackBerry Enterprise Server for Microsoft Office 365
CollapseEnvironment
  • BlackBerry Enterprise Server
  • BlackBerry Device Software 4.2.0.74 to 5.0
  • BlackBerry 6 to 7.1
CollapseOverview

The March 2014 Daylight Savings Time (DST) update replaces the February 2014 DST update. It is a cumulative update and includes updates to the following time zones:

Country Time Zone DST Start DST End
Chile Santiago (-4) Midnight between Saturday, September 6, 2014 and Sunday, September 7, 2014 Midnight between Saturday, April 26, 2014 and Sunday, April 27, 2014

Prerequisites for installing the March 2014 DST update

To install the March 2014 DST update, the BlackBerry smartphone must be running BlackBerry Device Software 4.2 or later.

If the installed BlackBerry Device Software on the BlackBerry smartphone is earlier than BlackBerry Device Software 4.2, then the smartphone device software must be updated to a supported version before the update can be applied successfully.
To determine the installed version of device software on the smartphone go to Options > About. To update the smartphone to a newer version of BlackBerry Device Software, see KB13427 or visit http://www.blackberry.com/updates on a PC.

Installing the March 2014 DST update for individual BlackBerry smartphone users running BlackBerry Device Software 4.2 to 5.0 and BlackBerry 6 to 7.1

Download link: http://www.blackberry.com/dst2014/Spring2014/net_rim_bb_timezoneupdater.jad

Note: The link above must be accessed directly from the BlackBerry Browser in order to download the patch over the wireless network. The BlackBerry smartphone may prompt to be reset after the update has been downloaded and installed.

To determine if the March 2014 update has been installed, complete the following:

  1. Go to Options > Applications.
  2. Press the Menu key and select Modules.
  3. Search for net_rim_bb_timezoneupdater and verify the version is 1.0.1.341.
  4. If net_rim_bb_timezoneupdater is not found or has a lower version, then the update has not been applied.

Applying the March 2014 Daylight Savings Time update for BlackBerry Enterprise Server administrators

BlackBerry recommends that all DST updates are applied even if the organization does not have BlackBerry smartphone users in the updated time zones as they may travel to or correspond with people who use the updates time zones.

In order to fully support DST changes a Microsoft Windows update will need to be applied to all BlackBerry Enterprise Servers. This requirement is applicable for all mail platforms. For additional information about DST and Windows, see Microsoft KB914387.

Important note for BlackBerry Enterprise Server for Microsoft Exchange:

Early version of CDO.dll maintained separate internal time zone tables which required an update when a time zone changed. However, in more recent versions of CDO.dll, Microsoft has designed it to read DST information from the Windows registry.
To support this new feature for the recent version of CDO.dll on the BlackBerry Enterprise Server, it must be version 6.5.7654.01 or later OR 6.5.8067.0 or later.
DST changes that require the creation of a new time zone will require an update to CDO.dll.

Note: Updates may also be required to other computers in the organization. See the individual mail platform vendor(s) for details and instructions.

Step 1: Download the DST Updates

The BlackBerry Configuration Database update scripts can be downloaded from: http://www.blackberry.com/dst2014/Spring2014/March2014DSTUpdateForDB.zip

The TimeZoneUpdater application can be downloaded from: http://www.blackberry.com/dst2014/Spring2014/TimeZoneUpdaterMarch2014.zip

Step 2: SQL Script Update

If the BlackBerry Enterprise Server version is below BlackBerry Enterprise Server 4.1 SP3 proceed to Step 3.

Note - Warning: The process modifies the BlackBerry Configuration Database. It is recommended to do a full database backup prior to the execution of the script.

This process can be completed from any workstation or server following these steps:

  1. Download the March2014DSTUpdateForDB.zip and extract the contents.
  2. Open a command prompt and navigate to the folder that contains BBDBUpdate.exe.
  3. Type BBUpdate.exe and add the switches application to the environment.
    The full command syntax is as follows:

    BBDBUpdate.exe -db <Database Name> -dbms <SQL> -n <SQL Server Name> -dbauth -dbuser <User Name> -dbpass <Password> -input <LoadSyncDeviceConfig.sql>

    Examples:

    For BlackBerry Enterprise Server 4.1 SP3 to 4.1 SP7:

    BBDBUpdate.exe -db BESMgmt -n SQL1 -input .\SQLServer\4.1\LoadSyncDeviceConfig.sql

    For BlackBerry Enterprise Server 5.0:

    BBDBUpdate.exe -db BESMgmt -n SQL1 -input .\SQLServer\5.0\LoadSyncDeviceConfigData.sql

    Information about the various switches for BBDBUpdate.exe can be found in the Additional Information section below.

Step 3: Deploying the TimeZoneUpdater application

Beginning with the April 2012 Daylight Savings Time zone update, some time zones have had new time zones created and existing ones have been renamed. In order to leverage these changes the TimeZoneUpdater must be installed on each BlackBerry smartphone.

To deploy the TimeZoneUpdater application to the end users the Administrators can choose to use one of the following options:

  • BlackBerry Desktop Software
  • BlackBerry Application Web Loader
  • Standalone Application Loader
  • BlackBerry Browser
  • Wireless Application Push

The BlackBerry Enterprise Server administrator can verify which users have the TimeZoneUpdater application installed using the BlackBerry Application Reporting Tool from the BlackBerry Resource Kit. For more information visit: http://na.blackberry.com/eng/support/server_resourcekit.jsp.

CollapseAdditional Information

Information about the switches for BBDBUpdate.exe

Required Switches

Switch Description
-db Use this switch to specify the name of the BlackBerry Configuration Database being updated. The default value is BESMgmt.
-n Use this switch to specify the hostname or instance of the database server.
-input Specifies the path and file name of the script to execute. Ensure to select the script for the applicable database server type.


Optional Switches

Switch Description
-dbms Use this switch to specify if either Microsoft SQL Server or IBM DB2 Universal Server are in use. If this switch is not used, Microsoft SQL Server is assumed.
-dbauth Use this switch if SQL Authentication is in use. If this switch is not used, Windows Authentication is used.
-dbuser Use this switch to specify the username to be used with Microsoft SQL Server authentication. This switch is required if the -dbauth switch is used
-dbpass Use this switch to specify the password to be used with Microsoft SQL Server authentication. This switch is required if the -dbauth switch is used.


Note: If the error Unable to read input file is displayed, check the name and path of LoadSyncDeviceConfig.sql to ensure it is correct.

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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.