What is the service book

Article ID: KB03151

Type: Support Content

Last Modified: 12-15-2011

 

Product(s) Affected:

  • BlackBerry Enterprise Server for Novell GroupWise
  • BlackBerry Enterprise Server for Microsoft Exchange
  • BlackBerry Internet Service
  • BlackBerry Enterprise Server for IBM Domino
Jump to: Environment | Overview
CollapseEnvironment
  • BlackBerry® smartphones
CollapseOverview

The Service Book is a collection of service records stored on a device. Service records can be pre-installed on the device (preloaded service records), sent Over - The - Air (OTA), or sent when the device is connected to the BlackBerry Desktop Manager software. The selection of service records on your BlackBerry smartphone depends upon the features provided by your wireless service provider and the IT policies set up by your organization. The following table outlines the most common service records.

Note: For information on service records that do not appear in the table, contact your wireless service provider.

Service Records

Functionality

5 Click [BrowserConfig]

*       Contains settings that are used by the Email Settings icon to create a new BlackBerry® Internet Service account or maintain an existing one

5 Click [IPPP] or 5 Click [WAP]

*       Contains routing information that is used by the Email Settings icon for BlackBerry Internet Service accounts

Browserconfig for IPPP [BrowserConfig]

*       Contains settings for the BlackBerry Internet Browser Service such as a preconfigured homepage or bookmarks

IPPP for BIBS [IPPP]

*       Contains information about BlackBerry Internet Browser Service routing information

Desktop [ALP] or BlackBerry [ALP]*

*       Contains information that is required to perform wireless Global Address Book searches

Desktop [BBIM] or BlackBerry [BBIM]*

*       Contains the record information that is used to send instant messages with an enterprise instant messaging service such as Microsoft® Office Live Communications Server or Microsoft® Office Communications Server.

Desktop [BrowserConfig] or BlackBerry [BrowserConfig]*

*       Contains settings for the BlackBerry® Browser such as a preconfigured home page or bookmarks

Desktop [CICAL] or BlackBerry [CICAL]*

*       Contains information that is required for BlackBerry wireless calendar operations

Desktop [CMIME] or BlackBerry [CMIME]*

*       Contains information that is required to send messages and perform functions such as wireless email message reconciliation

Desktop [IPPP] or BlackBerry [IPPP]*

*       Contains information that is required to use and browse the Internet using the BlackBerry® Mobile Data System (BlackBerry MDS)

Desktop [MDS]*

*       Contains information that is required to use the BlackBerry® Mobile Data System Service (BlackBerry MDSS) or BlackBerry® Mobile Data System Integration Service (BlackBerry MDSIS)

Desktop [OTASL]*

*       Contains information that is required for Over-the-Air Software Loading

Desktop [BBSIP]*

*       Contains information that is required to use the BlackBerry® Mobile Voice System

Desktop [FileBrowserConfig]*

*       Contains information that is required to use the BlackBerry MDS-CS remote file browsing service

Note: The BlackBerry smartphone must be running BlackBerry® Device Software 5.0 or later and be connected to BlackBerry® Enterprise Server 5.0 or later

Desktop [SYNC] or BlackBerry [SYNC]*

*       Contains information that is used to wirelessly synchronize organizer databases and to wirelessly back up and restore BlackBerry smartphone data

Note: The BlackBerry smartphone must be running BlackBerry® Device Software 4.0 or later and be connected to BlackBerry® Enterprise Server 4.0 or later

Provisioning [Provisioning]

*       Contains information that is used to turn the enterprise activation process on or off for BlackBerry Device Software 4.0 and later

MMS Transport [WAP]

*       Contains information that is required to send Multimedia Messaging Service (MMS) messages over Wireless Application Protocol (WAP) 1.x

MMS Transport [WPTCP]

*       Contains information that is required to send MMS messages over WAP 2.x

MMS client [MMS]

*       Contains information regarding the wireless service provider's MMS settings

WAP Browser [BrowserConfig]

*       Contains settings for the WAP Browser such as a preconfigured home page or bookmarks

WAP Transport [WAP]

*       Contains information that is required to connect to a wireless service provider's WAP 1.x gateway

WAP2 Transport [WPTCP]

*       Contains information that is required to connect to a wireless service provider's WAP 2.x gateway

WAP Push Config [WAPPushConfig]

*       Contains information that is used to setup a WAP-push connection on a BlackBerry smartphone for WAP dependent applications and is also used for new MMS message notifications sent using WAP push

Yahoo Messenger [YHO]

*       Contains the record information that is used to send instant messages using the Yahoo!® Messenger for BlackBerry smartphones client

Note: This service book is available from the wireless service provider

<Retail_Instant_Messaging_Application> [BBIMConfig]

*       Contains configuration and wireless service provider information for a retail instant messaging application and is also used in the creation of the [KEYNOGO] service book

<Retail_Instant_Messaging_Application> [BBIM]

*       Contains information that is required for sending instant messages with a retail instant messaging application

<Retail_Instant_Messaging_Application> [KEYNOGO]

*       Contains information that is used for the encryption and decryption of instant messages that are sent using a retail instant messaging application

For example, the algorithm used by Google Talk™ for BlackBerry smartphones application is Advanced Encryption Standard (AES) 256 bits.

<your_email_address> [CMIME]

*       Contains information that is required to send email messages and perform functions such as wireless email reconciliation with the BlackBerry Internet Service

<your_email_address> [CICAL]

*       Contains information that is required for BlackBerry wireless calendar operations with the BlackBerry Internet Service running BlackBerry Device Software 4.2 or later

* The service records marked with an asterisk appear on the BlackBerry smartphone with either Desktop or BlackBerry in the title. Additionally, they are named according to the message service display name in BlackBerry® Desktop Redirector settings which is a part of the BlackBerry® Desktop Manager. Although the names are different, both service records function in exactly the same way.

Note: If your BlackBerry smartphone is missing a service record, register your BlackBerry smartphone on the wireless network. For instructions, see KB00014.

 

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