How to update or reinstall BlackBerry Device Software using BlackBerry Desktop Software

Article ID: KB03901

Type: Support Content

Last Modified: 03-21-2012

 

Product(s) Affected:

  • Smartphones
  • Desktop Software (Windows)
  • Desktop Software (Mac OS)
CollapseEnvironment
  • BlackBerry® Desktop Software 5.0
  • BlackBerry® Desktop Software for MAC
  • BlackBerry® Device Software
  • BlackBerry® smartphones
CollapseOverview

Watch the video walkthrough to upgrade the BlackBerry® Device Software from a website:

CollapseAdditional Information

For other options to reinstall or upgrade the BlackBerry Device Software on the BlackBerry smartphone, see the appropriate KB article:

  • To perform a clean reload of the BlackBerry Device Software using the application loader tool, see KB03621 .
  • To upgrade the BlackBerry Device Software using the application loader tool, see KB03621.
  • To perform a web-based upgrade of the BlackBerry Device Software, see KB16068.
  • To install the BlackBerry Device Software using the application loader tool on a shared computer, see KB04537.
  • To install the BlackBerry Device Software using the application loader tool in automated mode on a shared computer, see KB04510.

    Note: BlackBerry® Desktop Software 4.1 to 6.0 must be installed on the shared computer.

  • To perform a clean reload of the BlackBerry smartphone software on a Mac computer, see KB19915.
  • To use a Mac computer to update or make changes to applications on the BlackBerry smartphone, see KB19150.

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