How to delete an email account integrated with BlackBerry Internet Service

Article ID: KB04620

Type: Support Content

Last Modified: 11-11-2013


Product(s) Affected:

  • BlackBerry Internet Service
Jump to: Environment | Overview
  • BlackBerry Internet Service
  • BlackBerry 7
  • BlackBerry 6

To delete an email account that was integrated with a BlackBerry Internet Service, complete the following steps:

  1. Log in to the BlackBerry Internet Service account.
  2. Next to the account which is to be deleted, click the Delete icon:
  3. In the confirmation dialog box, click OK.

To delete a BlackBerry Internet Service integrated email from a BlackBerry smartphone running 6.0 or 7.0 device code when a web login credential has not been created, complete the following steps:

  1. Log into Email Account Setup using one of the following methods:
    • Home Screen > Setup > Email Accounts
    • Home Screen > Messages > Options > Email Account Management
  2. There are two ways of removing the account:
    • Highlight the desired email.
    • Press the menu button (BlackBerry Icon to the left of the track pad) and select Delete
    • Open the desired email account.
      • Delete option will be displayed on-screen

NOTE: Deleting a hosted email account is not recommended.

For information regarding accessing and managing your T-Mobile BlackBerry Internet Service account, please see KB13691.


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