How to find the Client Access Licenses on the BlackBerry Enterprise Server

• BlackBerry Enterprise Server 3.6 to 5.0 SP3

There are two ways to retrieve the BlackBerry Enterprise Server Client Access License (CAL) information.

Complete the instructions for the corresponding environment.

For BlackBerry Enterprise Server 3.6 and 4.0, complete the following steps:

1. Open BlackBerry Manager.
2. Right-click BlackBerry Manager.
3. Click Properties.
4. Click the License tab.

For BlackBerry Enterprise Server 4.1, complete the following steps:

1. Open BlackBerry Manager.
2. Click BlackBerry Domain.
3. Click Account.
4. Click License Management.

For BlackBerry Enterprise Server 5.0 to 5.0 SP3 and BlackBerry Enterprise Server Express, complete the following steps:

1. Log in to the BlackBerry Administration Service Console.
2. Navigate to Servers and components > BlackBerry Domain > Component view > BlackBerry Administration Service.
3. Scroll to the License summary section.

Using the Bulk Copy Program (BCP) tool on the computer that is hosting the BlackBerry Configuration Database, complete the following steps:

1. Go to Start > Run
2. Type cmd
3. On the command prompt window, type the following:

   bcp <besmgmt>..licensekeys out <c:\folder\keys.txt> -c -T

   where <besmgmt> is the name of the BlackBerry Configuration Database and <c:\keys.txt> is the location and filename to be created.

If the BlackBerry Configuration Database is housed on a named instance of SQL, the command to use is:

bcp <besmgmt>..licensekeys out <c:\folder\keys.txt> -c -T -S <servername/instance>

where <besmgmt> is the name of the BlackBerry Configuration Database, <c:\keys.txt> is the location and filename to be created and <servername/instance name> is the instance of SQL where the BlackBerry Configuration Database resides (example: SQLSERVER/BLACKBERRY).