How to download the most recent versions of BlackBerry Device Software and BlackBerry Desktop Software

Article ID: KB12532

Type: Support Content

Last Modified: 11-11-2013


Product(s) Affected:

  • BlackBerry 7 OS and earlier
  • BlackBerry Desktop Software for Windows
Jump to: Environment | Overview
  • BlackBerry Desktop Software (Windows)
  • BlackBerry Device Software

BlackBerry Device Software is made available by the wireless service provider from which a BlackBerry smartphone was originally obtained. Contact your wireless service provider to determine the correct download location for the BlackBerry Device Software package.

If unable to obtain a location for the wireless service provider's BlackBerry smartphone downloads, click here and then click the link to the wireless service provider:

To also download BlackBerry Desktop Software, click here and then click Download BlackBerry Desktop Software under Desktop Software heading.


By downloading, accessing or otherwise using the Knowledge Base documents you agree:

   (a) that the terms of use for the documents found at apply to your use or reference to these documents; and

   (b) not to copy, distribute, disclose or reproduce, in full or in part any of the documents without the express written consent of RIM.

Visit the BlackBerry Technical Solution Center at