Connect a computer to the Internet using a BlackBerry smartphone as a Bluetooth IP Modem

Article ID: KB12544

Type: Support Content

Last Modified: 08-15-2014

 

Product(s) Affected:

  • Desktop Software (Windows)
CollapseEnvironment
  • BlackBerry smartphones
  • Bluetooth wireless technology
  • Windows
CollapseOverview

The BlackBerry smartphone may be used as a tethered modem to connect a computer to the Internet. The wireless connection between the smartphone and the computer can be made using Bluetooth wireless technology.

Summary of Tasks

  1. Turn on the Discoverable option on the BlackBerry smartphone.
  2. Pair the BlackBerry smartphone and the computer.
  3. Set up the Internet access point name (APN).
  4. Configure Dial-Up Networking.
  5. Connect the computer to the Internet using Dial-Up Networking.

Note: With BlackBerry Desktop Software 5.0.1, the Internet Protocol (IP) Modem Connection Manager in the user interface is designed to permit the user to configure the smartphone as a USB tethered modem. In BlackBerry Desktop Software 6.0, the same feature exists - however, it is called Mobile Internet. For more information regarding this new IP Modem Connection Manager, see the Additional Information section of this article.

Important: Contact the wireless service provider to obtain the required user name and password to configure Dial-Up Networking (DUN).

Note: For instructions on setting up a Bluetooth modem on a Mac computer, see KB18127.


Task 1 - Turn on the Discoverable option on the BlackBerry smartphone

Complete the following steps:

  1. On the Home screen of the smartphone, click Options > Bluetooth.
  2. Display the menu, and click Options.
  3. Set the Discoverable field to Yes.
  4. Display the menu and click Save.

Task 2 - Pair the BlackBerry smartphone and the computer

On the computer, complete the following steps:

  1. Go to Control Panel > Bluetooth Devices.
  2. Click Add.
  3. Select the My device is set up and ready to be found check box, and click Next.
  4. When the smartphone is detected, select the check box next to the BlackBerry smartphone and click Next.
  5. Select the Let me choose my own passkey option.
  6. Type a passkey in the field provided, and click Next.
  7. On the smartphone, type the same passkey from Step 6, then click the trackball.
  8. On the computer, when the Completing the Add Bluetooth Device Wizard screen appears, click Finish.
  9. On the smartphone, when prompted to accept an incoming Bluetooth connection, select Don't Ask Again, and click Yes.

Task 3 - Set up the Internet access point name (APN)

Note: This task only needs to be performed the first time that the Internet APN is configured.

On the computer, complete the following steps:

Note: If running Windows Vista, select Classic View.

  1. Go to Control Panel > Phone and Modem Options.
  2. Select the Modems tab.
  3. Select Standard Modem Over Bluetooth Link, and click Properties.
  4. Select the Advanced tab.
  5. In the Extra initialization commands field, type the following:

    +CGDCONT=1,"IP","<your Internet APN>"

    Note: To obtain the Internet APN, contact the wireless service provider.

  6. Click OK.
  7. In the Phone and Modem Options window, click OK.

Task 4 - Configure Dial-Up Networking

Note: This task only needs to be performed the first time that the DUN is configured.

On a Windows XP computer, complete the following steps (for Windows 7, see below):

  1. Go to Start > Settings > Network Connections.
  2. Right-click BlackBerry Dial-up connection, and select Properties. Ensure that Connect using is set to Modem - Standard Modem over Bluetooth link.
  3. Select the Networking tab.
  4. Select Internet Protocol (TCP/IP).
  5. Click Properties.
  6. Click Advanced.
  7. Select the General tab, and clear the Use IP Header Compression check box.
  8. Click OK to close all open windows.
  9. Go to Start > Settings > Network Connections.
  10. Double-click New Connection Wizard.
  11. Click Next.
  12. Select Connect to the Internet, and click Next.
  13. Select Set up my connection manually, and click Next.
  14. Select Connect using a dial-up modem, click Next.
  15. Select Modem - Standard Modem Over Bluetooth link, and click Next.
  16. If the Select a Device screen appears, select the Modem - Standard Modem check box, and click Next.
  17. Clear the ISP Name field, if necessary, and click Next.
  18. Complete the appropriate step below:
    • If the smartphone operates on General Packet Radio Service (GPRS) or Enhanced Data Rates for Global Evolution (EDGE) networks, type *99# in the Phone number field, and click Next.
    • If the smartphone operates on Universal Mobile Telecommunications System (UMTS) networks, type *98# in the Phone number field, and click Next.
    • If the smartphone operates on Code Division Multiple Access (CDMA) or 1x/Evolution Data Optimized (EVDO) networks, type #777 in the Phone number field, and click Next.
  19. Type the user name and password provided by the wireless service provider. If the wireless service provider has confirmed that this information is not required, leave the fields blank. Click Next.
  20. Click Finish.


On a Windows 7 computer, complete the following steps:

  1. Go to Windows Vista Icon > Network and Internet > View Network Status and Tasks
  2. Select Setup a new Connection or Network
  3. Select Select setup dial-up connection
  4. Complete the appropriate step below:
    • If the smartphone operates on General Packet Radio Service (GPRS) or Enhanced Data Rates for Global Evolution (EDGE) networks, type *99# in the Phone number field, and click Next.
    • If the smartphone operates on Universal Mobile Telecommunications System (UMTS) networks, type *98# in the Phone number field, and click Next.
    • If the smartphone operates on Code Division Multiple Access (CDMA) or 1x/Evolution Data Optimized (EVDO) networks, type #777 in the Phone number field, and click Next.
  5. Type the user name and password provided by the wireless service provider. If the wireless service provider has confirmed that this information is not required, leave the fields blank. Click Next.
  6. Change the connection name to BlackBerry Bluetooth Model Connection
  7. Select Connect
  8. Select Setup Connection anyways if prompted
  9. Select Close
  10. Select Connect to a Network
  11. Right-click BlackBerry Bluetooth Modem and select Properties
  12. Select the Networking Tab
  13. Select Internet Protocal Version 4 (TCP/IPv4)
  14. Click Properties.
  15. Click Advanced.
  16. Select the IP Settings tab, and clear the Use IP Header Compression check box.
  17. Click OK to close all open windows.

Task 5- Connect the computer to the Internet using Dial-Up Networking

Note: During this procedure, do not operate the Internet browser or any third-party applications on the BlackBerry smartphone. An active data session may interfere with the modem connection. Also, make sure that an Ethernet connection is not active at the same time.

On the computer, complete the following steps:

  1. Click Start > Settings > Network Connections > <Name of the new connection>.
  2. Type the user name and password provided by the wireless service provider. If the wireless service provider does not require this information, leave the fields blank.
  3. Click Dial.

Note: In some cases, Windows Vista and Windows 7 will prompt for Bluetooth peripheral device drivers. The following steps will allow Windows to use its native drivers for communication:

  1. Go to the Control Panel and choose the Device Manager applet.
  2. Two items called Bluetooth Peripheral Device should be listed with a yellow icon. This indicates that these items cannot be used due to missing drivers.
  3. Right click the first Bluetooth Peripheral Device and choose Update Driver Software...
  4. When prompted to search for the driver software, select the second option Browse My Computer for driver software.
  5. When asked for what kind of hardware this is, select the option Ports (COM & LPT) and click Next.
  6. At the Update Driver Software Dialog, click on the bottom option that is preceded by a green arrow Let me pick from a list of device drivers from my computer.
  7. In the next dialog, make sure the option Show compatible hardware is not selected.
  8. From the list of Manufacturers at the left,select RIM Virtual Serial Ports.
  9. The list of Models at the right will drill down to RIM Virtual Serial Port.Select this model and click Next.
  10. A confirmation should appear indicating that the driver was successfully installed.

For additional information, see BlackBerry Desktop Manager User Guide - Page 5 .

CollapseAdditional Information

Note: With the release of BlackBerry Desktop Software 5.0 SP1, the IP Modem Connection Manager icon (within the BlackBerry Desktop Software user interface) and scripts are included with the software installation that provides the ability to select the wireless service provider from a configuration list when configuring the smartphone for USB tethered modem use. This choice then auto-populates the configuration settings to minimize end user configuration. The same features exist within BlackBerry Desktop Software 6.0, however, under the label of Mobile Internet.

Note: The IP Modem user interface feature in BlackBerry Desktop Software 5.0 SP1 and the Mobile Internet feature of BlackBerry Desktop Software 6.0 do not support a connection using Bluetooth wireless technology. The following message appears in BlackBerry Desktop Software 5.0 SP1 if an attempt is made to configure this connection:

IP Modem is not supported using a Bluetooth connection. To run IP Modem, please connect your device via USB.

The following message appears in BlackBerry Desktop Software 6.0 if an attempt is made to configure this connection:

  Some features are not available with Bluetooth connectivity. To access all features, connect your device to your computer with a USB cable.

This does not mean you cannot use Bluetooth for tethered modem. It simply means that you cannot use the the IP modem user interface feature in BlackBerry Desktop Software 5.0.1 or Mobile Internet in BlackBerry Desktop Software 6.0 while using a Bluetooth connection. You must manually configure it using Dial up networking (DUN).

For more information on the IP Modem Connection Manager, including configuration of the BlackBerry smartphone as a USB tethered modem, see KB05196.

Note: BlackBerry Device Software 4.2 SP2 and earlier does not support tethered modem use with Windows Vista using Bluetooth technology.

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