Restore BlackBerry device data using BlackBerry Web Desktop Manager

Article ID: KB12986

Type: Support

Last Modified: 12-15-2011

 

Product(s) Affected:

  • BlackBerry Web Desktop Manager
Jump to: Environment | Overview
CollapseEnvironment
  • BlackBerry® Web Desktop Manager
  • BlackBerry devices
CollapseOverview

To restore all BlackBerry device data using BlackBerry Web Desktop Manager, complete the following steps:

  1. Connect your BlackBerry device to your computer.
  2. On the Backup and Restore tab in BlackBerry Web Desktop Manager, click Restore.
  3. Double-click a backup (.ipd) file to restore all the BlackBerry device data.

To restore specific BlackBerry device data from a backup file using BlackBerry Web Desktop Manager, complete the following steps:

  1. Connect your BlackBerry device to your computer.
  2. On the Backup and Restore tab in BlackBerry Web Desktop Manager, click Advanced.
  3. On the File menu, click Open.
  4. Double-click a backup (.ipd) file.
  5. In the Desktop File Databases section, click a database.
  6. Click the Right Arrow icon to restore specified BlackBerry device data from a backup file.

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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.