- BlackBerry® Enterprise Server 4.1 SP5 to SP7
- BlackBerry® Enterprise Server 5.0 to 5.0 SP2
- BlackBerry® Professional Software
To perform an in-place update from BlackBerry® Professional Software to BlackBerry® Enterprise Server 4.1 to 4.1 SP7, complete the following steps:
- Contact a BlackBerry sales representative or a preferred reseller to purchase an unlock key.
Note: The unlock key is also referred to as a trade-up key when upgrading to BlackBerry Enterprise Server 4.1 SP7.
- Download BlackBerry Enterprise Server 4.1 SP5, SP6, or SP7 from http://na.blackberry.com/eng/support/downloads/#tab_ddetail_subtab_software .
- Run the installer on the computer hosting the BlackBerry Professional Software.
- When prompted, in the Unlock Key field, type the unlock license key.
- Click OK.
The service pack installation updates the BlackBerry Professional Software to the BlackBerry Enterprise Server.
To perform an in-place update from BlackBerry Professional Software to BlackBerry Enterprise Server 5.0 or 5.0 SP2 complete the following steps:
- Contact a BlackBerry sales representative or a preferred reseller to purchase a trade-up key and the full version of BlackBerry Enterprise Server 5.0 or 5.0 SP2
- Run the BlackBerry Enterprise Server 5.0 or 5.0 SP2 installer on the computer hosting the BlackBerry Enterprise Server 4.1 SP5 to SP7.
- When prompted, in the Trade-up Key field, type the trade-up license key.
- Complete the installation as directed on the screen.
Note: In order to update from BlackBerry Professional Software or BlackBerry Enterprise Server – Small Business Edition to BlackBerry Enterprise Server 5.0 or 5.0 SP2, both the Unlock or Trade-up Key as well as the BlackBerry Enterprise Server 5.0 or 5.0 SP2 upgrade software must be purchased.
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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.