How to pair a BlackBerry Smart Card Reader with a BlackBerry smartphone

Article ID: KB16158

Type: Support Content

Last Modified: 07-27-2012

 

Product(s) Affected:

  • S/MIME Support Package for BlackBerry smartphones
  • BlackBerry Smart Card Reader
CollapseEnvironment
  • BlackBerry® Desktop Software 4.5 to 7.1
  • BlackBerry® Device Software 4.1 to 7.0
  • BlackBerry® Smart Card Reader 1.0 and 2.0
  • BlackBerry® S/MIME Support Package 4.1 to 7.0
  • BlackBerry® Enterprise Server
CollapseOverview

This article explains how to set up a BlackBerry® Smart Card Reader for use with a BlackBerry smartphone using the Secure Multipurpose Internet Mail Extensions (S/MIME) Support Package for BlackBerry smartphones.

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Complete the following steps:

Task 1: Download all software to your computer.

  1. Make sure that the BlackBerry smartphone is not connected to the computer.
  2. Make sure that BlackBerry® Desktop Software is installed on the computer.
  3. Download the BlackBerry Device Software from the wireless service providers web page.
  4. Download the BlackBerry Smart Card Reader software for the version of Smart Card hardware used, available at the BlackBerry Smart Card Reader web page.

Note: From BlackBerry Device Software 4.5, the BlackBerry® S/MIME Support Package is a configurable option included in the installation package. It is also possible to deploy the S/MIME Support Package to handhelds from a BlackBerry® Enterprise Server using a package available from the S/MIME Support Package web page.

Task 2: Install the BlackBerry Device Software on the BlackBerry smartphone.

  1. Connect the BlackBerry smartphone to the computer.
  2. Open the BlackBerry Desktop Manager.
  3. Select the Application Loader icon.
  4. From the Device Application Selection screen, make sure that the following selections are made:
    • BlackBerry Smart Card Reader software
    • BlackBerry S/MIME Support Package

5. Click Next until you can click Finish.

Task 3: Install the BlackBerry Smart Card Reader software on the BlackBerry Smart Card Reader.

Note: If upgrading the BlackBerry Smart Card Reader software from 1.0 to 1.5, the BlackBerry Smart Card Reader must be restarted before the driver can be updated on it. To perform a reset, hold the Action key on the BlackBerry Smart Card Reader until the BlackBerry Smart Card Reader displays RESETTING on the screen.

  1. Connect the BlackBerry Smart Card Reader to the computer.
  2. Open BlackBerry Desktop Manager.
  3. Select the Application Loader icon.
  4. From the Device Application Selection screen, make sure that the BlackBerry Smart Card Reader software is selected.
  5. Click Next until you can click Finish.

Note: The BlackBerry smartphone and BlackBerry Smart Card Reader must have the same version of Smart Card Reader software installed.

Task 4: Pair the BlackBerry Smart Card Reader with the BlackBerry smartphone.

To enable Bluetooth® connectivity, complete the following steps:

  1. On the BlackBerry smartphone, select Options > Bluetooth.
  2. Press the Menu key and select Enable Bluetooth.

If using the BlackBerry Smart Card Reader 1.0, complete the following steps:

  1. On the BlackBerry Smart Card Reader, press the Action key.
  2. On the BlackBerry smartphone, press the Menu key.
  3. Select Add Device.
  4. Select BlackBerry Smart Card Reader.
  5. In the passkey field, type the Bluetooth pairing key that is displayed on the BlackBerry Smart Card Reader screen and press the Enter key.
  6. Select Options > Security Options > Smart Card.
  7. In the Registered Reader Drivers section, select BlackBerry > Driver Settings.
  8. Press Menu and select Connect.
  9. Select Smart Card Reader.
  10. On the BlackBerry Smart Card Reader, press the Action key.
  11. On the BlackBerry smartphone, type the secure pairing key that is displayed on the BlackBerry Smart Card Reader screen and press the Enter key.
  12. Perform one of the following actions:
    • If a connection password is not set, in the Connection Password field, type a connection password. Retype the connection password in the Confirm Connection Password field.
    • If connection password is already set, type the connection password in the Connection Password field.
  13. Select OK.

If using the BlackBerry Smart Card Reader 2.0, complete the following steps:

  1. On the BlackBerry smartphone, select Options > Security Options > Smart Card.
  2. In the Registered Reader Drivers section, select BlackBerry.
  3. Press the Menu key.
  4. Select Connect.
  5. On the BlackBerry Smart Card Reader, press the Action key.
  6. On the BlackBerry smartphone, type the Reader ID that appears on the BlackBerry Smart Card Reader screen and press the Enter key.
  7. On the BlackBerry Smart Card Reader, press the Action key.
  8. On the BlackBerry smartphone, type the Bluetooth pairing key that appears on the BlackBerry Smart Card Reader screen and press the Enter key.
  9. On the BlackBerry Smart Card Reader, press the Action key.
  10. On the BlackBerry smartphone, type the secure pairing key that appears on the BlackBerry Smart Card Reader screen and press the Enter key.
  11. Perform one of the following actions:
    • If a connection password is not set, in the Connection Password field, type a connection password. Retype the connection password in the Confirm Connection Password field.
    • If a connection password is already set, type the connection password in the Connection Password field.
  12. Select OK.
CollapseAdditional Information

If unable to connect the BlackBerry Smart Card Reader to the BlackBerry smartphone in the Driver Settings screen of the Registered Reader Drivers sections, it may be necessary to download specific drivers for the smart card. These drivers can be found on the BlackBerry Smart Card drivers web page.

If the pairing attempt returns the following message:

Unable to connect to your BlackBerry Smart Card Reader, please verify that the Reader is turned on and Reader ID has been correctly specified.

 

If using BlackBerry Manager 4.1:

Make sure that the Disable Serial Port Profile under Bluetooth IT policy is set to False before attempting to pair BlackBerry smartphones with Smart Card Readers.

Steps to disable:

  1. Open BlackBerry Manager
  2. Select BlackBerry Domain
  3. Click on Edit Properties
  4. Click IT Policy
  5. Under IT Policy Administration, highlight IT Policies and click the 3 dots
  6. Select Default and click Properties tab
  7. Under Properties, select Bluetooth
  8. Select  Disable Serial Port Profile and drop down the arrow
  9. Select False
  10. Click Apply and then OK

If using BlackBerry Administration Service 5.0:

Make sure that the Disable Serial Port Profile under Bluetooth IT Policy is set to No before attempting to pair BlackBerry smartphones with Smart Card Readers.

  1. Log into BlackBerry Administration Service Webconsole
  2. Under  BlackBerry solution management, expand Policy
  3. Click on Manage IT Policies
  4. Select Default and then click Edit IT Policy
  5. Locate the Bluetooth tab and click on it
  6. Under Rule, locate Disable Serial Port Profile
  7. In the Value section click the drop down arrow
  8. Select No
  9. Click Save all

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