News feeds do not arrive or are very delayed in Facebook for BlackBerry smartphones.

Article ID: KB17103

Type: Support Content

Last Modified: 06-20-2012

 

Product(s) Affected:

  • Facebook for BlackBerry smartphones
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  • Facebook® for BlackBerry® smartphones
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News feeds are delayed or do not appear in Facebook® for BlackBerry® smartphones 1.8 to 3.1

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News feeds are updated based on an update interval. This interval can be adjusted to a value of

Never, Every 30 mins, Every 1 hour, Every 2 hours, or Every 3 hours.

Depending on the value selected, the update cycle has not occurred and therefore, no new news feeds appear.

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To modify the Check for new Feeds value:

  1. Open Facebook for BlackBerry smartphones
  2. Press the BlackBerry (menu) key, and select Options from the menu.
  3. Scroll down and adjust the value for Refresh News Feed
  4. Exit the options and save the change.

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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.