- BlackBerry® Internet Service
- DT 175070
When sending a calendar meeting request from a BlackBerry® smartphone using a Live hosted email account (Hotmail®, MSN®, Windows Live™, Bell Sympatico®) the recipient receives a regular blank message with the calendar appointment request missing.
This is a technical limitation of the MSNMSP protocol used to interact with Windows Live Hotmail / MSN accounts.
This is a previously reported issue that is being investigated by our development team. No resolution time frame is currently available.
Change the protocol being used by the email integration from MSNMSP to POP3 in the advance email settings from the BlackBerry smartphone.
Note: Changing to a POP3 protocol may result in receiving emails with a 5-10 minute delay on the BlackBerry smartphone.
Please contact the wireless service provider or BlackBerry Technical support for assistance.
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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.