Using the Calendar application on a BlackBerry smartphone that supports multiple Calendars

Article ID: KB17992

Type: Support Content

Last Modified: 11-27-2012

 

Product(s) Affected:

  • BlackBerry Internet Service
  • BlackBerry Desktop Software for Windows
Jump to: Environment | Overview
CollapseEnvironment
  • BlackBerry Internet Service
  • BlackBerry Desktop Software
  • BlackBerry Device Software 4.3 to 5.0
  • BlackBerry 6
  • BlackBerry 7
CollapseOverview

With BlackBerry Device Software version 4.3 or later, BlackBerry smartphones support multiple Calendars. Multiple calendars are specific to BlackBerry smartphone that meet one of the following conditions:   

  • The BlackBerry smartphone has a BlackBerry Internet Service account with two or more integrated email addresses
  • The BlackBerry smartphone is associated with a BlackBerry Enterprise Server and also has a BlackBerry Internet Service account with one or more integrated email addresses
  • The Facebook for BlackBerry smartphones application is installed on the BlackBerry smartphone
  • BlackBerry Messenger Groups

BlackBerry smartphone users can view the number of calendars on their BlackBerry smartphones by completing the following steps:

  1. Select the Calendar application
  2. Press the Menu key and select the Select Options from the menu.

BlackBerry smartphone users can view the Calendar (CICAL) service books by completing the following step:

  1. From the Home screen, click the Options icon and select Advanced Options > Service Book. Note: For BlackBerry 6 and BlackBerry 7, click the Options icon and select Device > Advanced System Settings > Service Book.

Look for the following service books:

  • <user01>@example.com [CICAL] - BlackBerry Internet Service Integration
  • <user02>@example.ca [CICAL] - BlackBerry Internet Service Integration
  • Desktop [CICAL] - BlackBerry Enterprise Server
Default Calendar

When more than one calendar exists on your BlackBerry smartphone, one calendar is set as the default. To confirm which calendar is set to default, click the Options icon from the Home screen and select Advanced Options > Default Services. Note: For BlackBerry 6, click the Options icon and select Device > Advanced System Settings > Default Services.

If the BlackBerry smartphone is integrated only with a BlackBerry Internet Service account, the Default Service for Calendar displays as one of the integrated email addresses. If there are multiple integrated email addresses on the BlackBerry Internet Service account, the first integrated email address (CICAL service book) that was delivered to the BlackBerry smartphone becomes the default. Each additional CICAL service book is added to the calendar, but not as the default calendar.

If the BlackBerry smartphone is active on a BlackBerry Enterprise Server, the Default Service for Calendar displays as Desktop by default. The Desktop Calendar on the BlackBerry smartphone is used as the default and is managed wirelessly by the Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise mailbox.

For BlackBerry smartphones with BlackBerry Internet Service accounts that use BlackBerry Desktop Software to synchronize with a calendar, the following items apply:

  • If more than one calendar exists, the Default Services determine which calendar is used when synchronizing with the BlackBerry Desktop Software. For example, if the default calendar is set to user01@example.com, when the calendar is synchronized with the BlackBerry Desktop Software, items in that calendar are compared to items in your desktop calendar (such as Microsoft Outlook).
  • This determines which service is the default for creating new calendar entries in the Calendar application on the BlackBerry smartphone. This can be altered manually by selecting another service book (from the Send Using option) when creating a new calendar entry.
  • Existing calendar entries in the default calendar on your BlackBerry smartphone are transferred to the default calendar when the BlackBerry Device Software is updated to the version 4.3 or later. If there are no CICAL service books on your BlackBerry smartphone, existing calendar entries remain in the BlackBerry smartphone default calendar.

Synchronizing with Multiple Calendars

Multiple calendar appointments can be synchronized using the BlackBerry Desktop Software. This requires changing the Default Calendar and Translator options to the appropriate type each time synchronization is performed.

Note: As of BlackBerry Device Software 7.0 changing the default calendar for synchronizing is no longer required as all calendars on the BlackBerry smartphone will sync to the selected calendar in BlackBerry Desktop Software.

Meeting Invitations

When receiving a meeting invitation through an email account that has a CICAL service book, the meeting is automatically added to that specific calendar. For example, a calendar invitation that is sent using <user01>@gmail.com is automatically added to the Gmail mail calendar when it is received on the BlackBerry smartphone. If that invitation is accepted on the BlackBerry smartphone, it remains in the calendar and the invitation is removed.

Duplicates

Meeting invitation duplicates can also occur if adding meetings to a synchronized calendar. For example, a BlackBerry smartphone user has two integrated email accounts, <user01>@gmail.com (DEFAULT) and <user02>@yahoo.ca. The BlackBerry smartphone user has Microsoft Outlook configured for both email accounts and adds all meetings and invitations that come through both the Gmail and Yahoo! accounts to one calendar on the desktop computer. The BlackBerry Desktop Software is set up to synchronize between Microsoft Outlook and the BlackBerry smartphone Gmail integration calendar. When the BlackBerry smartphone user receives the meeting invitation through the BlackBerry Internet Service to the integrated Yahoo email address, the meeting invitation displays in the integrated Yahoo email address calendar by design. If the meeting is then added it to the Microsoft Outlook calendar on the desktop and a synchronization is performed, the meeting also appears in the Gmail calendar.

Please note that Gmail is known as Google Mail in some countries.

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