Memory leak occurred if a user opened an image in an email message using the BlackBerry smartphone

Article ID: KB19348

Type: Support Content

Last Modified: 04-20-2012

 

Product(s) Affected:

  • BlackBerry Enterprise Server for IBM Lotus Domino
CollapseEnvironment
  • BlackBerry® Enterprise Server version 4.1 SP6 for IBM® Lotus® Domino®
  • SDR241687
CollapseOverview

During the shutdown process of the BlackBerry® Enterprise Server, you see the following log lines:

{
[50002] (08/17 02:31:19.158):{0x1534} Shutting down BlackBerry Server
[45013] (08/17 02:32:36.986):{0x170C} ExtUDPNtfThread: Code on closing = 0
[30000] (08/17 02:32:36.986):{0x170C} [DIAG] EVENT=Unregister_thread, THREADID=0x170C, THREADNAME="DBNS Receiver Thread"
[30307] (08/17 02:32:37.392):{0x1534} Shutting down Performance Monitoring and SNMP
[30065] (08/17 02:32:37.439):{0x1534} BlackBerry Mailbox Agent for Lotus Domino shutdown complete
[30000] (08/17 02:32:37.642):{0x1534} Notes API Handle leak detected (NT)!!! FUNCTION: NSFNoteOpenExt, at C:\ABS10\Components\NotesBES\4.1.6\LocalBuild\NotesBES\BES\htmlapi.cpp:1082 (Stack not available)
[30000] (08/17 02:32:37.642):{0x1534} Notes API Handle leak detected (NT)!!! FUNCTION: NSFNoteOpenExt, at C:\ABS10\Components\NotesBES\4.1.6\LocalBuild\NotesBES\BES\htmlapi.cpp:1082 (Stack not available)
...
[30000] (08/17 02:32:37.658):{0x1534} Notes API Handle leak detected (NT)!!! FUNCTION: NSFNoteOpenExt, at C:\ABS10\Components\NotesBES\4.1.6\LocalBuild\NotesBES\BES\htmlapi.cpp:1082 (Stack not available)
[30000] (08/17 02:32:37.658):{0x1534} Notes API Handle leak detected (NT)!!! FUNCTION: NSFNoteOpenExt, at C:\ABS10\Components\NotesBES\4.1.6\LocalBuild\NotesBES\BES\htmlapi.cpp:1082 (Stack not available)
[30000] (08/17 02:32:55.736):{0x1D5C} Current Date: 2009/08/17
[30000] (08/17 02:32:55.736):{0x1D5C} [DIAG] EVENT=Thread_report, THREADID=0x1D5C, THREADNAME="DebugLogger"
[40000] (08/17 02:32:55.736):{0x1D5C} [DIAG] EVENT=Syslog_connected, EVENTMSG="Connected to 127.0.0.1"
[40000] (08/17 02:32:55.736):{0x1D5C} [DIAG] EVENT=Syslog_connected, EVENTMSG="Connected to 127.0.0.1"
[15009] (08/17 02:33:48.986):{0xABC} Could not load BES during BES launch (2562).
[30000] (08/17 03:04:04.485):{0x17E0} Current Date: 2009/08/17

CollapseCause

A memory leak has occurred if a user opened an image in an email message using the BlackBerry smartphone.

CollapseResolution

To resolve the issue, apply BlackBerry Enterprise Server version 4.1 SP6 MR7.

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