- BlackBerry® Internet Service
- BlackBerry® Tour™ 9630 smartphone
- BlackBerry® Device Software 188.8.131.521
1. Backup the BlackBerry smartphone. for instructions, see KB12487
3. Delete and reintegrate the Gmail™ account from the BlackBerry® Internet Service.
By downloading, accessing or otherwise using the Knowledge Base documents you agree:
(b) not to copy, distribute, disclose or reproduce, in full or in part any of the documents without the express written consent of RIM.
Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.