How to configure BlackBerry Social Networking Application Proxy load balancing using BIG-IP

Article ID: KB22688

Type: Support Content

Last Modified: 04-26-2012

 

Product(s) Affected:

  • BlackBerry Client for IBM Connections
  • BlackBerry Client for IBM Lotus Quickr
  • BlackBerry Social Networking Application Proxy
Jump to: Environment | Overview
CollapseEnvironment
  • BlackBerry® Client for IBM® Lotus® Connections
  • BlackBerry® Client for IBM® Lotus® Quickr
  • BlackBerry® Social Networking Application Proxy
CollapseOverview

The BlackBerry Social Networking Application Proxy supports clustering to maintain and improve performance in large environments.

To configure clustering depending on which IBM Lotus product is being accessed by the BlackBerry Social Networking Application Proxy, complete the following steps:

Configure the BlackBerry Social Networking Application Proxy for IBM Lotus Connections server:

  1. Install the BlackBerry Social Networking Application Proxy on each server that will be used in the cluster configuration
  2. Disable the BlackBerry SNAP FeedReader service on all but one of the BlackBerry Social Networking Application Servers.
  3. Ensure the BlackBerry SNAP service is started on all BlackBerry Social Networking Application Proxy instances.
  4. Specify the Home Page Subscription on each BlackBerry Social Networking Application Proxy to point to the BlackBerry Social Networking Application Proxy that is running the BlackBerry SNAP FeedReader service.
  5. Configure BIG-IP to balance a cluster of BlackBerry Social Networking Application Proxies to use sticky sessions via JESSIONID and that the Idle Time Out value is set to 300 seconds.
  6. Configure BIG-IP to utilize a Self-Signed or CA Signed certificate using the instructions below to complete the process.

Configure the BlackBerry Social Networking Application Proxy for IBM Lotus Quickr server:

  1. Install the BlackBerry Social Networking Application Proxy on each server that will be used in the cluster configuration
  2. Ensure the BlackBerry SNAP service is started on all BlackBerry Social Networking Application Proxy instances.
  3. Configure BIG-IP to balance a cluster of BlackBerry Social Networking Application Proxies to use sticky sessions via JESSIONID and that the Idle Time Out value is set to 300 seconds.
  4. Configure BIG-IP to utilize a Self-Signed or CA Signed certificate using the instructions below to complete the process.

After configuring the BlackBerry Social Networking Application Proxy as per the instructions above, a certificate must be setup for BIG-IP.

To complete this, follow the instructions below that apply to your environment.

Configure BIG-IP with a Self-Signed Certificate

  1. Create a self-signed certificate for BIG-IP.
  2. On each BlackBerry Enterprise Server in the BlackBerry domain, load the self-signed certificate for BIG-IP.
  3. Restart the BlackBerry MDS Connection Service on each BlackBerry Enterprise Server.

Configure BIG-IP with a CA Signed Certificate

  1. Create a certificate for BIG-IP and have it signed by a trusted Root CA.
  2. On each BlackBerry Enterprise Server in the BlackBerry domain, load the CA Signed certificate for BIG-IP.
  3. Restart the BlackBerry MDS Connection Service on each BlackBerry Enterprise Server.

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