Troubleshooting registration issues with BlackBerry Mobile Voice System 5.0

Article ID: KB22769

Type: Support Content

Last Modified: 02-22-2012

 

Product(s) Affected:

  • BlackBerry Mobile Voice System
  • BlackBerry MVS for Cisco Integration
CollapseEnvironment
  • BlackBerry Mobile Voice System 5.0 (MVS)
  • Cisco® Unified Communication Manager (UCM)
CollapseOverview

When a BlackBerry® Mobile Voice Sysytem (MVS) 5.0 user is set up to use BlackBerry MVS, the BlackBerry MVS 5.0 Client must register with the BlackBerry MVS Server. Calls are unable to complete without registration on BlackBerry MVS.

CollapseResolution

For more information on solutions to registration issues, see the following KB articles:

Disclaimer

By downloading, accessing or otherwise using the Knowledge Base documents you agree:

   (a) that the terms of use for the documents found at www.blackberry.com/legal/knowledgebase apply to your use or reference to these documents; and

   (b) not to copy, distribute, disclose or reproduce, in full or in part any of the documents without the express written consent of RIM.


Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.