Unable to add RSS feeds that require login or authentication to BlackBerry Social Feeds

Article ID: KB23304

Type: Support Content

Last Modified: 12-14-2011

 

Product(s) Affected:

  • BlackBerry 7 OS and earlier
CollapseEnvironment
  • BlackBerry® Social Feeds
  • BlackBerry smartphones
  • DT 773122
CollapseOverview

When using BlackBerry Social Feeds, RSS feeds that require login or authentication information to receive feeds cannot be added.

CollapseCause

Only non-authenticated RSS feeds can be added to BlackBerry Social Feeds. This is by design.

CollapseResolution

This is a previously reported issue that has been escalated internally to our development team. No resolution time frame is currently available.

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