How to find the model number and OS version on a BlackBerry smartphone

Article ID: KB23393

Type: Support Content

Last Modified: 04-30-2015

 

Product(s) Affected:

  • BlackBerry 10 OS
  • BlackBerry 7 OS and earlier
Jump to: Environment | Overview
CollapseEnvironment
  • BlackBerry 10
  • BlackBerry 6 to 7.1
  • BlackBerry Device Software 4.5 to 5.0
CollapseOverview

Depending on your smartphone, there are 2 different ways to check the model and OS version. Follow the steps below that work on your device.

BlackBerry 10 smartphones

To display your device’s Model and Model Number:

  • From the home screen, tap Settings > About.

To display your device’s OS Version:

  • Tap the Category dropdown and select OS.

All other BlackBerry smartphones

To display your Model Number and OS Version:

  1. From the home screen, select Options. (Note: Options may be located in the Settings folder.)
  2. Click Options > Device > About Device Versions, or click Options > About.
  3. The Model Number is on the first line. The OS Version is the first set of numbers on the third line.

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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.