- BlackBerry® Enterprise Server 4.1 to 5.0
- BlackBerry® Device Software
- BlackBerry® Client for IBM® Lotus® Sametime®
- DT 539233
- DT 715694
The IBM Lotus Sametime Enterprise Messenger is not removed when using a software configuration even if the disposition is set to disallowed.
This is a previously reported issue that is being investigated by our development team. A resolution is currently unavailable.
Manually delete the application from the BlackBerry smartphone.
Contact BlackBerry Technical Support to be provided the Sametime IM Removal Tool. This tool allows administrators to remotely remove IBM Lotus Sametime Enterprise Messenger using the BlackBerry Enterprise Server via a software configuration, through the BlackBerry Browser or BlackBerry Desktop Software.
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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.