Unable to post a tweet containing a photo while using Twitter for BlackBerry smartphones

Article ID: KB24170

Type: Support Content

Last Modified: 12-15-2011


Product(s) Affected:

  • Twitter for BlackBerry smartphones
  • Twitter® for BlackBerry® smartphones

When the BlackBerry® smartphone user tries to post a tweet that contains a photo to Twitter for BlackBerry smartphones, the following error appears:

Your Twitter credentials are out of sync with Twitpic. Please sign into the TwitPic website to verify your username and password


The BlackBerry smartphone user is using a older version of Twitter for BlackBerry smartphones.


This issue has been addressed by Twitter for BlackBerry smartphones

To update to the latest release of Twitter for BlackBerry smartphones, complete the following steps:

  1. Open Twitter for BlackBerry smartphones.
  2. Press the Menu key and select Options.
  3. Scroll down and select Check for Update.
  4. Follow the prompts to update to the latest release of Twitter for BlackBerry smartphones.


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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.