- BlackBerry® Tour™ 9630 smartphone
- BlackBerry® Bold™ 9650 smartphone
- BlackBerry® Bold™ 9700 smartphone
- BlackBerry ® Curve ™ 8900 smartphone
- BlackBerry® Device Software 126.96.36.1992, 188.8.131.522, and 184.108.40.2065
- S/MIME Support Package for BlackBerry® smartphones
- DT 788488
When attempting to retrieve the S/MIME .pfx certificate from an email message, the BlackBerry® smartphone user is prompted for the certificate password. After entering the certificate password, the BlackBerry smartphone user does not have the ability to import the certificate on to the BlackBerry smartphone.
This is a previously reported issue that is being investigated by our development team. No resolution time frame is currently available.
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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.