BlackBerry Desktop Software for Mac stops responding if a BlackBerry device with a 507 Error is connected and disconnected

Article ID: KB25041

Type: Support Content

Last Modified: 05-07-2012

 

Product(s) Affected:

  • BlackBerry 7 OS and earlier
  • Desktop Software (Mac OS)
CollapseEnvironment
  • BlackBerry® Desktop Software version 1.0.4
  • Mac OS
  • DT 986985
CollapseOverview
The BlackBerry Desktop Software for Mac stops responding if a BlackBerry device with a device error 507 is connected and then disconnected from the Mac.
CollapseResolution

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