- BlackBerry® Enterprise Server 5.0 SP2
- BlackBerry® Device Software 6 bundle 1478 or later
With the release of BlackBerry® device software 6 bundle 1478 or later, the ability for an administrator to remove only work related data for a BlackBerry smartphone is now available. The functionality has been available since BlackBerry Enterprise Server 5.0 SP2.
When the policy is applied, the BlackBerry smartphone user will see a prompt similar to the following:
After clicking OK or letting the timer expire, a progress bar will appear for a period of time. When it completes, the BlackBerry smartphone user will be presented with a prompt requesting to restart the BlackBerry smartphone as shown below:
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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.