- BlackBerry App World™ storefront
When attempting to make a purchase in BlackBerry App World™ storefront, the following error is received:
There was a problem connecting to the payment system. Your transaction has not been processed. Please try again later. (Error Id: 9300)
The current payment method selected in BlackBerry App World is not supported in the country in which the payment is being attempted from.
Refer to KB25368 for a list of supported payment types in the country where the BlackBerry ID originates.
If the credit card being used is not supported for the originating country, but PayPal® is supported, add the credit card as a form of payment in a PayPal account, set the preferred currency for PayPal in the country of purchase as specified in KB25368 and use this to complete the purchase.
By downloading, accessing or otherwise using the Knowledge Base documents you agree:
(b) not to copy, distribute, disclose or reproduce, in full or in part any of the documents without the express written consent of RIM.
Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.