- BlackBerry App World™ storefront
- DT1886770
When attempting to make a purchase in BlackBerry App World™ storefront, the following error is received:
There was a problem connecting to the payment system. Your transaction has not been processed. Please try again later. (Error Id: 9300)
The current payment method selected in BlackBerry App World is not supported in the country in which the payment is being attempted from.
Refer to KB25368 for a list of supported payment types in the country where the BlackBerry ID originates.
If the credit card being used is not supported for the originating country, but PayPal® is supported, add the credit card as a form of payment in a PayPal account, set the preferred currency for PayPal in the country of purchase as specified in KB25368 and use this to complete the purchase.
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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.

