Minimum Policy setting for BlackBerry Handheld to allow BlackBerry Bridge to function as expected.

Article ID: KB26660

Type: Support Content

Last Modified: 07-25-2012

 

Product(s) Affected:

  • BlackBerry 7 OS and earlier
  • BlackBerry Bridge for BlackBerry smartphones
  • Tablets
  • BlackBerry Enterprise Server
Jump to: Environment | Overview
CollapseEnvironment
  • BlackBerry® Enterprise Server
  • BlackBerry® Device Software 5.0
  • BlackBerry® 6.0 to 7.1
  • BlackBerry® Playbook™
CollapseOverview

To allow the BlackBerry® Bridge application to function correctly, the following IT policies under the Bluetooth Policy Group must be set to False:

Disable Bluetooth
Disable Pairing
Disable Serial Port Profile

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